You run the business. Brik runs the back office.
Brik handles the operations side — workflows, systems, processes, and tools — so the business runs whether you're there or not.
Before we build, we learn.
Every Back Office Support engagement begins with a $2,500.00 Foundation Investment. This is how we get to know your business, your brand, and your goals well enough to actually run your marketing.
What the Foundation covers:
Systems and software audit
what you're running, what's redundant, what's missing
Workflow review
how work actually gets done vs. how it should
SOP assessment
what's documented, what lives in people's heads
Knowledge base build
your operations documented so Brik can run them consistently from day one
Operations roadmap
the 90-day plan for what we build and systematize first
Monthly Involvement
Two ways to work with Brik — choose how involved you want to be.
Advisory
$750.00/month
plus $2,500.00 Foundation fee to start
We guide your workflow fixes, cleanups, and SOPs — your team executes them.
What Brik Does
- Monthly strategy and operations review sessions
- Ongoing audit across systems, workflows, and back office
- Prioritized recommendations and action plans
- Available for questions, decisions, and direction
- Quarterly performance reviews
- Proactive flags when something needs attention
What You Do
- Your team handles implementation
- You bring Brik in when decisions need to be made
- You stay in control of day-to-day operations
- You approve direction before it moves forward
What You Get
Here are a list of services you get when you sign up for monthly support
Software Automation Setup
Setup and branding of existing automation features (e.g. reminders, welcome emails) within your current software. No custom workflows or integrations included.
CRM Setup and Data Cleanup
Transform messy contact lists into a streamlined customer database. We'll set up your CRM system, import and clean existing data, create custom fields and segments, and establish processes to keep your customer information organized and actionable. Say goodbye to duplicate entries and hello to better customer relationships.
Automated Workflow and AI Integration
Save time and supercharge your workflow with smart automation and AI tools. We'll identify repetitive tasks, set up automated systems, and integrate AI solutions that streamline your operations. From email sequences to document processing, let technology handle the routine while you focus on growth. Basic automations (email follow-ups, lead routing) and no AI tools, simple CRM triggers.
Customer Journey Mapping
Map out the moments that matter most to your customers. We analyze customer touch points and create visual maps of their journey—from first contact through ongoing engagement. This helps identify opportunities to improve experiences and build stronger customer relationships.
Digital File Organization
Bring order to the chaos with structured digital file systems that reduce search time, eliminate duplicates, and make onboarding or offboarding a breeze.
Standard Operating Procedures (SOP) Creation
Build consistency and clarity with step-by-step SOPs that eliminate guesswork and make handoffs seamless — so your team stops reinventing the wheel.
Training Setup and Organization
Organize internal training materials and resources into a clear, consistent hub so your team gets the info they need — when they need it.
Software and Subscription Audit
Streamline your tech stack and optimize costs with a comprehensive software and subscription audit. We'll review your current tools, identify redundancies, evaluate usage patterns, and recommend ways to consolidate or upgrade your subscriptions for better efficiency and cost savings.
Advisory or Managed — you choose how involved Brik is.
Let's start with the BrikDown Analysis to find out.
Advisory
$750.00/month
We guide your workflow fixes, cleanups, and SOPs — your team executes them.
Managed
$1,250.00/month
We handle your workflow fixes, cleanups, and SOPs — start to finish.
Not sure where to start? That's what the BrikDown is for.
We work with a focused number of clients at a time so every engagement gets our full attention. You work directly with Abbey and Nick — not a coordinator or rotating team. We'll review your marketing, systems, and back office — then tell you exactly which engagement makes sense and why. No commitment. Just clarity.